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Customised Solutions
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 has built a range of Effective Integration programs that support software such as DataWorks, Hummingbird (OpenText EDOCS) TRIM, Objective, Recfind and Knowledgeone.
So how do we customise?
With a proven framework (Effective Integration programs) and from the knowledge and experience our consulting team has, alongside our prudent consultative process to remain flexible, we ensure that a training solution is provided to fit your organisation.
Format
For many reasons such as organisational change management effectiveness and economies of scale, we train groups of up to 15 in each session for half a day, covering modules such as:
- A clear understanding of why?
- Fundamentals
- The basics of create and safe
- The basics of retrieval e-mail integration
- Searching
- Managing your documents and capturing options
This is then supported by floor walking or one-on-one support (See Consolidating Training Gains) to ensure transfer of knowledge from the training.
We have seen greater outcomes when we then provide another half day back to back with Information Management sessions that integrate e-mail software such as Microsoft Outlook, Lotus Notes or Novell GroupWise. E-mail is where staff interact with a high volume of business transactions everyday, therefore assisting them in managing email not only provides the best outcomes for your organisation in relation to electronic document and records management but also provides measured productivity gains.
We are able to assist in sourcing venues in all locations and we are also able to provide mobile training facilities to assist in the delivery of training to all staff.
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Training Facilities
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The  Learning Centre is located on Montague Road, West End, Brisbane.
The centre contains extensive training rooms and includes a full computer workshop which can accommodate 16 people. Ample car parking is available onsite and the centre is easily and rapidly accessible from the Brisbane CBD by taxi, ferry or bus.
The learning centre is fully equipped with state of the art training materials and visual aids, and full catering is provided for courses lasting a full day or more.
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Mobile Facilities
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has several mobile laptop training facilities, and therefore provides its services throughout Australasia at any location that is required for our clients.
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Our values
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Our Customers... We are nothing without our customers. We will give them outstanding service and build extraordinary relationships with them.
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Our People ... Our employees are our team. We will reward them, guide them, keep them safe and have fun. |
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Our Quality ... Everything we do will be of the highest quality and professionalism and we will seek improvements everyday |
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