|
| |
|
| |
| |
provides, as all reputable providers of training should provide, quality training programs, knowledgeable and experienced facilitators, high quality materials and training facilities and on-line training options.
|
There are however some key differences to other training providers:
|
 |
Project Management Methodology
|
Our team holds in high regard for our quality and professionalism. In order to ensure we maintain this, we operate with a strong project management methodology that enables us to meet our clients every requirement.
This methodology is imperative in relation to organisational change management. The planning for a major programme of change is crucial to its success. Workplace change is far less likely to be disruptive to business and far more likely to be palatable to employees if the strategies necessary to positively effect change can be planned in advance. Our robust planning process can be applied to any clients’ internal tools and allow the consideration of all possible risks and their ramifications to a proposed initiative, the development of a plan for information and re-education, and a map for ongoing monitoring of the new environment.
|
| |
Measuring Effectivenes
|
The results of successful organisation change management can be easily measured in the satisfaction of customers and seamless delivery of a particular action or service.
|
-
Return on Investment -  has proven and valid systems to measure training effectiveness in dollars, and supplies full reports to clients.
|
|
|
| |
Consolidating Training Gains
|
Most training programs fail because people rapidly lose the benefit of training when they return to their desk. insists on extensive follow-up of major programs to ensure quality outcomes with techniques including
|
- Coaching and facilitation Many programs include one-on-one coaching sessions/floor walking support
|
- Support and Refreshers All graduates of our programs are entitled to free telephone, email or web support, and economical refresher courses are available.
|
- Satisfaction guarantee Any organisation who is not satisfied with the training will be provided with a free training session (one-on-one session, where group session is not available)
|
|
| |
|
|
|
Our values
|
 |
Our Customers... We are nothing without our customers. We will give them outstanding service and build extraordinary relationships with them.
|
 |
Our People ... Our employees are our team. We will reward them, guide them, keep them safe and have fun. |
 |
Our Quality ... Everything we do will be of the highest quality and professionalism and we will seek improvements everyday |
|